Privacy
What we collect, and why
Freightiva is software a freight broker uses to run their business. Most of what is in it belongs to that broker: their loads, their customers, their carriers, their money. This explains what we hold, who can see it, and how long it stays — in plain terms, because a driver should be able to read it at a truck stop.
Last updated 24 September 2026. Freightiva is a product of Evolution Dispatch LLC.
Who the data belongs to
A broker's data is the broker's. We hold and process it on their instructions so the software can work, and we do not sell it, rent it, or use it to build advertising profiles. If a broker leaves, they can take their data with them and we delete our copy, subject to the record-keeping below.
The driver app and location
This is the part worth reading carefully, because it is the most sensitive thing the product does.
- Location is only collected while a driver chooses to share a load. A driver opens a specific load with a link dispatch sent them and taps to start sharing. Nothing is collected before that, and nothing is collected between loads.
- It continues while the screen is off, and that is the point. A phone in a cab spends most of the day locked. Sharing runs in the background so dispatch can see progress without telephoning the driver. The app shows that sharing is on whenever it is.
- It stops by itself. Sharing ends when the load is delivered, when the consented time window closes, or when the driver stops it — whichever comes first. A driver can stop at any moment.
- Only the broker on that load sees it. Position data is attached to one load and visible to the people working it. It is not shared with other brokers, sold to data buyers, or used for scoring drivers.
- What a position contains: latitude and longitude, time, approximate accuracy, speed and heading where the phone reports them, and the phone's battery level so dispatch knows if a device is about to die. Not contacts, not other apps, not browsing, not audio.
Photographs
Drivers photograph paperwork — a signed delivery receipt, a bill of lading, a lumper receipt — to attach to a load. The app asks for camera or photo access only at that moment. Images are shrunk on the phone before upload and are stored against that load. We do not scan a phone's photo library.
Messages
Messages between dispatch and a driver are stored against the load so the office has a record of what was agreed. Where a driver uses a text message rather than the app, their phone number is used to deliver it and to match their replies to the right load.
People who work for a broker
Name, work email, role and the actions taken in the system — who booked a load, who approved a payout. Sign-in records (time, network address, device description) are kept so a broker can investigate a suspicious sign-in.
Money details
Bank account numbers used to pay agencies and contractors are encrypted with a key held outside the database, so a stolen copy of the database does not reveal them. Only the last four digits are shown in the interface. Two-factor secrets are protected the same way.
Who else sees any of it
Only the suppliers needed to run the service: our hosting provider, our email delivery provider, our file storage provider, and — where a broker turns them on — the text-messaging and carrier-vetting services they choose. Each sees only what its job requires. We do not sell data to anybody, for any purpose.
How long it is kept
Records of a transaction are kept for three years, because a freight broker is required to keep them for that long under 49 CFR 371.3. Location data for a load is kept with that load's record. Outside that obligation, a broker can ask us to delete their data and we will.
Your rights
Depending on where you live you may have the right to see what we hold about you, correct it, or ask for it to be deleted. If you are a broker's employee or a driver, start with the broker — it is their record. If that does not resolve it, write to us and we will help.
Children
Freightiva is business software. It is not directed at children and we do not knowingly collect their data.
Text messages and mobile information
A driver’s or dispatcher’s mobile number is collected so we can send operational messages about a load they are running — an appointment, a check call, a missing document. It is given either by the carrier when they complete their carrier packet or by their dispatcher when assigning a driver to a load.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Information shared with subcontractors who support the service — the telecommunications provider that actually delivers a message — is used for that purpose alone and for nothing else.
Message frequency varies and depends on the freight. Message and data rates may apply — Freightiva does not charge for the messages, your mobile carrier’s standard rates do. Reply STOP to any message and it stops for that number immediately; reply START to resume, or HELP for help. You can also write to hello@freightiva.app or call +1 702‑291‑8717. The text message policy and the terms set this out in full.
Changes
If we change this in a way that matters, we will say so on this page and tell brokers before it takes effect.
Contact
hello@freightiva.app reaches a person, and every request below is handled by the same people who run the service.
- Legal name
- Evolution Dispatch LLC
- Doing business as
- Freightiva
- EIN
- 35‑2735343
- Address
- 30 N Gould St, Sheridan, WY 82801, United States
- Phone
- +1 702‑291‑8717
- hello@freightiva.app